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Quick Tips for Parents
What you need to know
- Work with your student to establish your third-party authorizations for online account access, as well as, permission to contact specific campus departments directly. To utilize both methods of access your student must complete the following to comply with the Family Educational Rights and Privacy Act (FERPA):
- Third-Party Online Authorization for access to their student account and to receive eBill email notifications.
- Authorization to Release Information online form to grant your access to contact the Office of the Bursar, Financial Aid, Housing, and/or Registrar’s Office via email, phone, or in-person.
- Know your student’s SIUE student 800-number and your Release of Authorization (FERPA) password when you contact any University office (Must be established as an Authorized Third-Party)
- Important that your student knows their Bank’s routing number, as well as their actual bank account number (not their debit card number), when enrolling in Direct Deposit for refunds and paying their bill.
- Bookmark Pay My Bill.
- Check your student’s account monthly (Must be established as an Authorized Third-Party)
- Bookmark the SIUE billing Payment Due Dates
- Check out, and bookmark, the SIUE Office of the Bursar Frequently Asked Questions
- Use the Request Information tool on the Office of the Bursar Contact Us page to send an email to the Office of the Bursar. (Must be established as an Authorized Third-Party)
- If your student has established you as an Authorized Third-Party to view their student account information, you have access to view and print the Form 1098-T Tuition Statement. Directions to access is found on the Tax Information page at: https://www.siue.edu/bursar/about/tax-information.shtml
- Have your student download the SIUE app and turn on notifications.