Bomb Threat
Bomb Threats and suspicious items should always be taken seriously. How a person responds to this kind of threat could save lives. The following procedures and resources are for you to prepare and utilize so you can react to receiving a bomb threat or suspicious item.
If Received by Phone
- Remain calm and attempt to keep the caller on the phone as long as possible.
- If possible, signal other staff members to listen & notify Site Decision Maker(s) and authorities.
- Check for a caller ID number. Write down all the exact wording you receive.
- Keep the caller on the line for as long as possible. Listen carefully, be polite and show interest to keep them talking. Use the DHS Bomb Threat Checklist to gather as much information as possible.
- After the call is complete, immediately dial 911 on a landline. Answer the questions you are asked and follow the directions provided.
If Received Verbally
- If the perpetrator leaves, note which direction they went.
- Write down the threat exactly as it was communicated.
- Immediately dial 911 on a landline. Answer the questions you are asked and follow the directions provided.
- Note the description of the person who makes the threat: Name, gender, body size, distinguishing features, race, type/ color of clothing, hair/eye color and voice (loud, deep, accent, etc.)
If Received in Writing
- Save everything that came with the threat (e.g., envelope, container, etc.) Immediately dial 911 on a landline. Answer the questions you are asked and follow the directions provided.
- Minimize handling of the message to preserve fingerprints, handwriting/typewriter stiles, paper, and postal marks.
- If emailed, leave the message open on the computer. Print, photograph, or copy the message and subject line, and note the date and time.
- Department of Homeland Security (DHS) Bomb Threat Checklist
- What to Do: Bomb Threat (video)
If Ordered to Evacuate
- Emergency personnel will advise occupants to evacuate the building.
- Follow the directions provided by emergency personnel and do not re-enter an evacuation site unless directed to do so.
