Policies
Cancellations and No-Show Fees
11/24/2022
- Cancellations within two business days prior to the event, as well as no-shows occurring the day of the event will be subject to a fee per the current rate schedule.
- Registered student organizations, divisions, and departments with cancellations within two weeks of the reservation date for the Ballroom, Conference Center and/or a reservation with multiple bookings will be subject to a fee per the current rate schedule. Off-campus customers with cancellations within two weeks of the reservation date will forfeit the deposit and be charged 50 percent of the catering order.
- After three late cancellations (made within 24 hours of the event start time) and/or three no-shows, further scheduling permission within the building for meetings, events and/or marketing tables will be suspended for the remaining semester and/or the following semester.
- Customers with cancellations that occur within one business day prior to an event with set-up and audio-visual equipment requested will be charged a fee for the room and technical services per the current rate schedule
