The University Center requires all customers to provide prompt payment for all fees associated with a scheduled event. The confirmation sent from Event Services contains all the information regarding rental fees and appropriate discounts. The following requirements are based on the sponsoring group’s classification:
- SIUE Registered Student Organizations, Divisions, and Departments:
- SIUE registered student organizations, divisions and departments must provide a budget purpose number at the time of booking. All charges will be billed to that account. Cash, checks, and credit cards are not accepted for events being sponsored by these groups.
- No deposit is required at the time of booking for room rental or catering orders. Cancellations made the day of the reservation or no-show will be charged at 100 percent including fees for room rental, set-up, catering services, and technical services requested for the event.
- Off Campus Customers With Events in the University Center
- A deposit is required when reserving space in the University Center. The deposit is the cost of the daily room rental charge, per the current rate schedule, at the time of the booking. The reservation is not confirmed until the deposit is received by Event Services.
- Once a catering order is placed or two weeks prior to the event date, 50 percent of all additional costs associated with the event (i.e. catering, technical services, additional building hours, etc.) is due. This payment is due no less than two weeks prior to the event.
- A final payment of the remaining balance is due within two weeks after the conclusion of the event date.
- A reservation status of “tentative” may be held for two weeks for the Ballroom, Conference Center, or multiple bookings prior to the date of the event. However, a “tentative” status does not guarantee the space as a booking. The deposit is due when the booking is “confirmed.” The deposit is applied to the balance due.
- Cancellations for the Ballroom, Conference Center or multiple bookings must be made no less than 30 days prior to the event or the full deposit will be forfeited.
- Cancellations made within two weeks prior to the event will forfeit 100 percent of the room rental deposit and 50 percent of any catering order deposit.
- Cancellations made the day of the reservation or no-show will be charged at 100 percent including fees for room rental, set-up, catering services and technical services requested for the event.
- All payments must be paid to SIUE in the form of a check or credit card.
- Off-Campus Customers With Catered Events Outside the University Center
For catered events outside the University Center, a 50 percent deposit will be required at the time of placing a catering order for all off-campus customers. The balance must be paid no less than five business days prior to the event. Any host bar and last-minute additional charges will be billed after the event.