Graduate Assistantships

Qualifications

Demonstrated commitment to delivering high-quality customer service in a professional or academic setting.

Strong verbal and written communication skills, including the ability to respond to students, faculty, and staff with clarity, accuracy, and diplomacy.

Detail-oriented with strong organizational and time management skills.

Capacity to work independently, follow complex procedures, and meet deadlines with minimal supervision.

Willingness to contribute to a positive, inclusive, and team-oriented work environment.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook), with particular strength in managing spreadsheets and documents.

Prior experience working in a student services or registrar office. 

Position Description

This person will provide secretarial, clerical and data entry support for the Service Center and Registrar's office; assists with Cougar ID card production, conference card production, and assists with taking of photos at orientation sessions. They will do maintenance and continue development of the Registrar's electronic forms.

They will provide personalized service to students and other clients of the University, mainly by telephone. They will facilitate the conduct of various student business including application for admission, registration, schedule changes, withdrawal, application for graduation, request for transcripts, etc. This person serves as the primary source of information for clients inside and outside the University who contact the Service Center and Registrar's Office by phone.

Perform other duties as needed.

Application Process

Required Documents

 cover letter, email and three references

Applicant Materials Are Received By

 Email: scaban@siue.edu

 **All communications sent to the prospective employer should include the posting number for the position. 

Voluntary GA Applicant Data Form

This form is used to gather applicant data by the Office of Equal Opportunity, Access, & Title IX Coordination at SIUE. This information cannot be viewed by units hiring Graduate Assistants. Completion of this form is not required and will not impact your chances of being hired for a Graduate Assistantship. This form is NOT an application for employment. To apply for a Graduate Assistant position, follow the instructions listed in the posting.