Frequently Asked Questions

About Qualtrics

• What is Qualtrics?
  Qualtrics is web based software that allows the user to create surveys and generate reports without having any previous programming knowledge.

• Why use Qualtrics?
  Qualtrics enables you to do surveys, feedback and polls using a variety of distribution means. Results can be viewed in reports and can be downloaded. Qualtrics allows you to share surveys and results as well as collaborating with other users.
• What can I use Qualtrics for?
  As an aid to research, use Qualtrics to create surveys, reports on results from surveys, create polls.
• Is Qualtrics secure?
  Yes, Qualtrics is secure. An SIUE e-id and password is required.
• Can anyone access my data?
  Only people that you have shared/collaborated with will be able to view your data.
• Where are the surveys/results stored?
  The surveys, polls, results and reports are stored on Qualtrics secure servers.
• Can this be used on a Mac?
  Qualtrics can be used on a PC or a Mac.
• Is there a preferred browser?
  No. Can be used with Internet Edge, Firefox, Safari and Chrome.

Qualtrics Accounts

• Who can use Qualtrics?
  Faculty, staff and students using their SIUE e-id and password.
• How do I get an account?
  From browser, navigate to https://siue.qualtrics.com. Will be redirected to SIUE log in web page. Log in using your SIUE e-id and password.
  
  Note: Please do not create an account from Qualtrics.com home page. If you have already created an account this way, please contact the Help Desk, ext. 5500 or email eval@siue.edu.
• Where do I log in?
  From browser, navigate to https://siue.qualtrics.com. Will be redirected to SIUE log in web page. Log in using your SIUE e-id and password. Suggest that you bookmark this location.
• How do I change my password?
  You can update your password by visiting our e-ID Support Page.
• Can I access my surveys/results off-campus?
  Yes, wherever you have internet access you can access Qualtrics. But, you will still need to use the SIUE log in not the Qualtrics log in.
• Is there a limit on how many surveys/results can be open or archived?
  Yes. If it is an issue, contact ITS Help Desk, ext. 5500 or email eval@siue.edu and your request will be processed.

Help

• How do I get help?
  From browser, navigate to https://www.qualtrics.com/support/. Qualtrics offers a very extensive online support.
  Contact ITS Help Desk, ext. 5500.
  Email eval@siue.edu