Counseling and Health Services

Medical Services

All visits with a provider are offered without a co-pay and we do not bill any health insurance for services. A nominal fee is charged for procedures, laboratory work, pharmacy items, physical exams, and immunizations.

We offer a range of acute care services for our students, including, but not limited to:

• Diagnoses and treatment of acute, self-limiting illness and injury, including strep throat, upper respiratory infections, urinary tract infections, minor strains/sprains, rashes.  
• Diagnoses and initial treatment of various chronic conditions, including Migraines, Asthma, Hypothyroidism, Hypertension, Diabetes, and Heartburn.
• Referrals to specialists as appropriate.
• Triage Registered Nurses available on site or by telephone for health consultations which could include self-care instructions, over the counter medication guidance, or any additional health concerns or questions.
• Laboratory testing on site, including point of care testing for COVID-19, influenza, strep, mononucleosis, pregnancy and urinary tract infections.
• Sexual health services, including evaluation and treatment of sexually transmitted infection, cervical cancer screenings, menstrual dysfunction, contraceptive management, pregnancy testing, reproductive counseling, and options for managing early pregnancy.
• Minor procedures such as toenail extraction, laceration repair, I&D and more.
• Psychiatry services.
• Annual examinations with a preventive focus include a comprehensive medical review, physical exam, and discussion with clinician regarding screening tests and immunizations.  
• Therapeutic injections including, testosterone, allergy injections, B12, and Depo-Provera.
• On-site dispensary for prescription medications and small quantities of over-the-counter medications, such as acetaminophen, decongestants, allergy and heartburn medication are available at a low-cost fee.
• Assistance with insurance inquiries

Prior to Your Initial Counseling & Health Services Visit

Three forms are required before your first visit to our clinic. These forms may all be accessed on the Forms tab at CougarCare.

• Health History Form
• Notice of Privacy Practices
• Treatment Agreement

Therapeutic Injections/Allergy Injections

Health Service provides continuation of medically necessary therapeutic injections that have been initiated and prescribed by your outside healthcare provider. Your prescribing provider retains responsibility for managing your treatment plan, while SIUE Health Service functions as a temporary extension of that office during your time on campus. This service allows students to safely continue their prescribed care while enrolled at the University.

Prior approval is required before services can begin. Approval is not guaranteed and is reviewed individually once all required documentation has been received and verified. Therapeutic and allergy injections are administered Monday through Friday, 8:15 a.m. to 3:30 p.m., excluding university holidays.

Prior to Your Initial Injection Visit

Your prescribing provider must submit the required documentation before any injection can be scheduled. Once all documentation is reviewed and approved, Health Service staff will contact you to arrange your first appointment.

Before your first injection, your medication or allergy serum must be brought in by the student or shipped to SIUE Health Service for verification. Nursing staff will ensure labeling, expiration dates, and documentation match the provider’s orders before treatment begins.

For Therapeutic Injections (such as testosterone or vitamin therapy):

• Completed Therapeutic Injection Order Form
• Relevant medical records supporting ongoing treatment

For Allergy Immunotherapy:

• Completed Allergy Immunotherapy Order Form
• Current treatment records that include:
  • Serum contents and concentrations
  • Dose and frequency
  • Escalation and maintenance schedule
  • Instructions for late or missed doses
  • Expiration dates and lot numbers

Fax completed orders and records to: (866) 579-9876

Fees for Injections

Payment is due at the time of service.

• $10 for the first injection
• $2 for each additional injection

You may submit your receipt to your insurance for possible reimbursement.

Key Practices

• Orders and serum are accepted only from board-certified allergists or licensed U.S. providers. Serum must be prepared in the United States.
• The first injection in the series must be given in the allergist’s office before SIUE will continue treatment.
• Allergy injections cannot be scheduled until all required documentation and serum have been received, verified, and approved by Health Service staff.
• Injections are not administered unless a physician or advanced practice provider is on site.
• Avoid strenuous activity for one hour before and one hour after your injection.
• A brief screening occurs before each injection to review recent illness, medication changes, or prior reactions.
• Students are expected to remain in the clinic for a minimum of 30 minutes following your injection(s) and report any reactions that occur.
• If you experience throat tightness, wheezing, hives, dizziness, or other symptoms, notify staff immediately or call 911 if symptoms occur after leaving.
• If you experience a serious or anaphylactic reaction requiring the use of epinephrine, you will be transferred to a local emergency facility for further care. All costs associated with emergency care outside of SIUE Health Service are the responsibility of the student.
• Following a severe reaction, student’s next injection must be administered in the allergist’s office before continuation at SIUE.
• Bring your EpiPen to every visit if required by your allergist. If it is missing or expired, the injection will be rescheduled.
• Please allow 30 to 45 minutes for each appointment and arrive on time. Late arrivals may need to be rescheduled to ensure adequate observation after injection.
• Health Service does not change doses or schedules without written instructions from the allergist.
• Students who have not received an injection in over one year must restart treatment with their allergist before continuing at SIUE.
• Health Service may defer or discontinue injections if safety concerns arise, documentation is incomplete, or appointments are repeatedly missed.

Laboratory

The Health Service laboratory is a CLIA (Clinical Laboratory Improvements Amendment) certified facility monitored by API (American Proficiency Institute) to assure quality testing procedures and proficiency. We offer a range of services for a reduced fee for enrolled students. Labs not offered, can be sent to an outside testing facility if needed. Tests can be ordered by an SIUE clinician or by an external licensed professional. For external orders, please call Health Services at 618-650-2842.

Pharmacy

 SIUE Health Service maintains an on-site pharmacy that offers discounted prescriptions and over the counter formularies for enrolled students. We offer: 

• Prescription medications filled by an SIUE clinician or by an external licensed professional.
• Over the counter products that include cough & cold, seasonal allergies, GI issues, contraception options, first aid supplies, skin medication and more at an affordable price.
• Easy prescription transfers and refills
• Various payment options such as cash, credit, debit, cougar bucks, SIUE bursar bill, and apple/android pay are available.
• Free private one on one consultations with a registered pharmacist, including how to take medications, potential side effects, and drug interactions.

 For more information, visit the pharmacy on the first floor of the Student Success Center or call 618-650-2593.

Please see a list of some of our most common prescriptions and over the counter products. 

*Pricing, availability and quantities subject to change without notice.

*Prescriptions list with cost [PDF]

Wellness Kiosk

We are excited to offer a Wellness Kiosk providing various over the counter and personal care items related to reproductive health, first aid, and illness. The machine is conveniently located on the ground floor of the Student Success Center and accessible 7am-10pm, seven days a week.

These products are available for purchase to all members of the campus community and the machine only accepts cash for payment. Health Services will maintain and regularly stock to ensure availability.

If you have questions or persistent symptoms, we encourage you to make an appointment at Health Services with one of our medical providers.

 Below is a list of items available:

** Prices, Items, and brands are subject to change.