FAQs
ILLiad
What is ILLiad?
How is ILLiad better than traditional ILL systems?
-
- You will find it easier to submit your interlibrary loan requests. With ILLiad, you enter your name, address, and other personal information into the system only once, at the time of your first request. The registration form will appear for first time users to complete when you initially log into the system with your SIUE e-ID.
- Your request will be handled more rapidly and accurately as problems relating to misinterpretation of hand-written requests are eliminated.
- You can get many of your photocopies more quickly through electronic delivery.
- You can get information about the status of your request through the Web at any time from any location without having to call the ILL Department.
- Library personnel are able to serve you better because all data about your request and its handling is stored in a searchable database. We are able to respond quickly to your inquiries about your request. We are also able to gather statistical information about the performance of the libraries that lend to us, enabling us to make better decisions when choosing a lender to supply an item.
lender to supply an item. Are there any disadvantages to the electronic system?
Why do I need a username and password to use ILLiad?
What if I forget my password?
In the event that you forget your password, please contact help@siue.edu.
What Web browser should I use?
Is security a problem if I use a public workstation?
Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, you can take the following steps:
- Access ILLiad only from your personal computer or an otherwise secure workstation.
- Access ILLiad from a public workstation in the library.
- When using a public access workstation: 1) delete from the history file those pages that contain personal information, and 2) exit from the Web browser before you leave the workstation, to prevent the Back button from accessing the pages you were using
Why don't I see all my older requests when I look at my request history?
What is electronic delivery?
How do I sign up for electronic delivery?
How do I know if my computer can receive electronic articles?
How do I get my articles when they arrive?
How do I know which requests will be electronically delivered and which ones will not?
ILLiad sends you an e-mail notification for each item received. That e-mail will include information about the delivery method.
What if I do not want electronic delivery?
Course Reserves
Who may place items on reserve?
SIUE instructors and administrators.
What types of items are usually placed on reserve?
-
- Lovejoy Library books
- Book Chapters
- CDs, DVDs, and Video Tapes
- Instructor's or department's copies of books
- Photocopies of journal articles
- Textbooks from SIUE Textbook Services
- Homework, quiz and exam solutions, and lecture notes
- At the instructor's request, some of the materials may be available in electronic format.
Where are print reserve items housed?
When should a request to place items on reserve be made?
To ensure that reserve items are available at the beginning of an academic term, requests should be made four weeks prior to the beginning of the term.
Are reserve requests accepted after the deadlines?
How are instructors notified when reserve items are available for use?
How do students locate and borrow reserve items?
To find materials on reserve for you course: Start with the Lovejoy Library homepage, use the search box in the center of the page to locate course reserves, but typing in the course number.
After you press enter and progress to the next page, a new search box will appear with the course number you typed earlier. Use the drop-down menu on the right, to select: Course Reserves and hit enter.
This search will only include results from your course. The best indicator of that is that the items in the search will have the label “Course” under the titles.
If the document is available in electronic format, a link will be displayed. If no link appears, the document is only available in print at the Circulation Desk on the 1st floor of Lovejoy Library.
Students may borrow a maximum of two print reserve items at one time. They must complete a form for each requested item and present the form along with a photo I.D. to a Circulation Desk attendant. The items will be retrieved and a due date and time assigned.
What loan periods are available for print reserve items?
-
- 3 hour (item must be used on floor 1, 2, or 3 of the Library)
- 7 day
What happens if a borrower fails to return print reserve items on time?
Fines are assessed for overdue reserve items. The fine rate is $1.00 per hour or day (depending on the loan period) until the item is returned or to a maximum of $15.00.
How long do items remain on reserve?
Does Lovejoy Library comply with copyright laws?
Who can answer additional questions about Library reserves?
Please contact the Lovejoy Library Reserves Department at 618-650-2172 or at mbigham@siue.edu.
I-Share
Who can submit an Interlibrary Loan request via I-Share?
Current SIUE faculty, students, and staff.
When should a request be submitted in I-Share?
Items should be requested when the material is not available at SIUE.
How do I request an item in I-Share?
If the item is not owned or available at SIUE you will need to search the I-Share catalog for the item.
Before searching the I-Share catalog, it is useful to log into your account first so that you are ready to request the item. If you don't already have an I-Share account you will need to create one. To create a new account, go to the Log In screen for the SIUE UFind Catalog.
Once you find the item, and have the full record in view, make sure there is a copy with the "available" status.
Click on the tab "Request First Available" or the link "Request this item" that appears below the Status information.
Click on the "Choose pick-up location" button.
Select a library from "Choose pick-up library". If you will be picking up the item at SIUE you do not have to select a different pick-up location. If you wish to pick up the item at another library, then choose that library from the drop-down list.
Select a location from "Choose pick-up location" - there are two options SIUE Access Services or Alton Circulation. Click on the "Request" button.
The message "Request submitted. Check your account to track your requests." will appear if your request has been submitted successfully.
What types of library materials can I borrow through I-Share?
How do I order one or more volumes from a multiple volume set?
It is recommended to request one or more volumes from a set via ILLiad, not I-Share. Please indicate the volumes needed in the request's note field.
How long will it take to receive the material?
I-Share requests usually arrive in 3-5 days. They are transported via ILDS, a state-wide delivery system, that operates Monday - Friday.
How will I know when the item I requested is available?
How and when must I retrieve my requested item?
How can I check on the status of my request in I-Share?
How long can I keep material borrowed through I-Share?
Loan periods are 28 days for items borrowed through I-Share.
