Developing Skills to Intervene
(Princeton University, 2018)
When you know how to intervene safely and comfortably, you will be more likely to intervene to help others.
- Stay safe when intervening
- How to intervene effectively
- Remember the "3 D's" of intervention: Distract, Direct, Delegate
Try these tips to ensure you stay safe:
- Recruit friends or faculty/staff to help
- Approach others in a friendly, relaxed manner
- Avoid using violence
- Call 911 for help if violence or harm seems unavoidable
Once your safety is assured, you can focus on keeping a friend, acquaintance or stranger safe, too. Taking action to help others is how we create a vibrant, healthy and engaged community. When you intervene effectively, the outcomes are incredible—for you and for SIUE.
Try these suggestions to intervene effectively:
- Trust your gut! If the behavior worries you, someone probably needs you to intervene.
- Get creative with your interventions! It does not have to work perfectly every time, but the important thing is that you DO SOMETHING, however silly or unplanned.
- Improve your skills and learn more about bystander intervention by requesting a bystander intervention workshop and attending Green Dot trainings, posted on our webpage. You can be ready to act when the need arises.
Remember the “3 Ds” (Alteristic, 2018):
Distract: Create a distraction or redirect a person’s attention
- Redirect the focus of those involved to let the situation cool down.
- Use humor or an excuse, if it’s appropriate, to divert the attention of the person(s) engaging in the problematic behavior.
For example:
- You can spill a drink on either person involved in the problematic behavior.
- Act like you are lost and ask for directions or to be walked to the location.
- Pretend that you know one of the people and start talking about the class you’re in together.
Direct: Confront the harmful behavior directly
- Step in to separate the individuals and use assertive language.
- Use an assertive communication style to call out the problem and stand your ground, without resorting to aggression. For example:
- Ask the person experiencing the problematic behavior if they are okay.
- “Are you alright?”
- “Can I call someone for you?”
- “Let’s step outside for a minute for some air.”
- Tell the person causing the problematic behavior to stop.
- “That is not appropriate to do here.”
- “You are making them uncomfortable, so it’s time to stop.”
- Ask the person experiencing the problematic behavior if they are okay.
Delegate: Seek assistance from others
Ask others to get involved to help take charge of the situation. For example, you can call on:
-
- Friends/family
- Classmates/peers in student orgs or other programs
- Faculty/staff/administrators
- Campus or community police departments
- Familiarize yourself with the full range of resources available to you in an emergency and during business hours.